The banking industry is undergoing global upheaval. More volatile global economic conditions, regulatory requirements, technological developments, pressure on margins and changing customer behaviour lead to fundamental changes in competitive and value-added structures. There are no uniform forecasts for the effects of these change processes. However, it is agreed that the progressing digitisation and automation will also lead to fundamental changes in Switzerland. The future changes will also affect activities in the banking sector and lead to adjustments in skills requirements and careers.

The Zürcher Hochschule für Angewandte Wissenschaften, School of Management and Law, published a study on the future of banking specialists, you can get the study here (german).